EU Withdrawal
EU Right Of Withdrawal
Customers in the European Union have the right to withdraw from a purchase in accordance with applicable EU consumer protection law.
To exercise your right of withdrawal, please contact us with your order number and request to withdraw from your purchase.
Please send your request to:
info@jodilee.com.au
Please include:
- Order Number
- Name used for the order
- Date of purchase
- Items you wish to withdraw from
We will respond with the next steps and any applicable return instructions.
Exemptions may apply where permitted by law, including items that are personalised, customised, or otherwise excluded under applicable consumer regulations.
Return shipping costs:
If you exercise your right of withdrawal, you are responsible for the cost of returning the item to us unless otherwise required by applicable law. We recommend using a trackable shipping service ad we cannot be responsible for items lost in return transit.